Channels
SMS
Two-way SMS at the speed and trust your customers expect.
SMS converts 8x better than email — and gets blocked 8x faster if you abuse it. BorakDesk's SMS engine is TCPA-aware from the data layer up, with consent management, quiet hours, two-way conversations, and the carrier-grade deliverability that keeps your short codes from getting flagged.
8×
avg conversion vs email for the same offer
99.1%
delivery rate on 10DLC for verified senders
180+
countries supported via tier-1 aggregators
What you get
Every sms capability you'd expect — and several you wouldn't.
TCPA-aware consent management
Opt-in tracking, audit trails, automatic quiet-hours enforcement. Built so legal will sign off.
Two-way conversations
Customers reply, your team sees the inbox, AI agents respond. No separate tool, no separate number.
Short-code + long-code routing
Toll-free, 10DLC, and short-code support routed automatically by carrier rules.
MMS for media
Send images, GIFs, videos. Auto-fallback to SMS if the carrier rejects MMS.
International support
Global SMS via tier-1 aggregators. Per-country compliance handled automatically.
Revenue attribution
Every SMS gets a unique tracking link with attribution back to the campaign and the contact.
BorakDesk vs the alternative
How SMS is different on BorakDesk.
BorakDesk
TCPA-aware consent + audit trail + two-way inbox in one tool
The alternative
Hodgepodge of one-way SMS, a separate inbox app, and a compliance binder
FAQ
Common questions about SMS.
Do I need to register for 10DLC?
Yes — and BorakDesk walks you through it during onboarding. We submit your campaign and brand registration to The Campaign Registry on your behalf.
How is TCPA compliance handled?
BorakDesk tracks consent at the contact level, enforces quiet hours by recipient timezone, and maintains an audit trail per message.
Can my team reply to inbound SMS?
Yes — the unified inbox shows every two-way conversation, assignable to team members, with AI-agent first-response options.
See SMS in action.
14-day free trial. No credit card. Solution engineer walks you through it.